Housing
THIS SERVICE IS AT CAPACITY
We can help with
Emergency advice and representation at court for housing possession cases
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Eviction and possession proceedings (from your rented home), including notices served by your landlord
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Homelessness
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Succession for tenants if there
is threat of losing your home ie when the person you live with
has died
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Unlawful eviction or harrassment
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Rented home in such poor condition that it’s affecting
your health (serious disrepair)
OUR HOUSING SERVICE IS CURRENTLY AT CAPACITY.
We apologise for any inconvenience caused.
We can't help with
Property Pool banding
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Housing issues if you are a landlord
Buying and selling property
Wills and probate
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Housing transfers
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Neighbour disputes
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Boundary issues
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Rent increases or deposits
HOUSING SERVICE AT CAPACITY
We are sorry to announce that our housing services are currently at FULL CAPACITY so we are unable to offer advice on Housing issues at this time. Please come back later or see other options below.
For Housing advice visit:
Shelter - The housing and homelessness charity - Shelter England
www.shelter.org.uk
If you have a court date please arrive to court in good time to seek advice from the Duty Solicitor on the day of your hearing. This is for defendants who haven't been able to obtain legal advice before their hearing date.
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We provide a number of options in terms of our housing advice.
Housing Triage - Free Drop-In Sessions
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We operate face to face drop in sessions at our Dovecot & Kuumba Imani offices and you can access our specialist services via these. Please do check on above lists that your issue is within our remit before you attend.
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Dovecot MAC - Mondays & Thursdays from 10am-12pm
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Kuumba Imani Millenium Centre - Wednesdays from 10am-12pm.
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If you are unable to attend a drop in session, please fill in an online enquiry form which can be found on this website.
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Housing Possession Advice Drop in & Court Duty
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We cover the Housing Duty Possession scheme in both Liverpool & St.Helens. This scheme is very much an emergency service for defendants who haven’t been able to obtain legal advice before their Court hearing. We can assist tenants and borrowers who have rent arrears and mortgage arrears, and in proceedings for anti-social behaviour.
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Housing Possession Advice Drop In
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We will no longer be running drop-in sessions at Liverpool Civil & Family court. The last session will be Friday 9th October 2026 from 11am-1pm.
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We will continue to be at Liverpool Civil & Family Court on Wednesdays as duty advisers and we are the duty advisers at St.Helens County Court on Friday afternoons and all day Mondays. For more information, please get in touch.
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PLEASE NOTE!
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​We have no influence on property pool / housing allocations and
cannot assist with enquiries of this nature.
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​If you need advice, please check if we can help before contacting us.
In order to respond to your enquiry we will record your personal details and these will be retained for a period. For details of our privacy policy please click here.
If we are unable to help and your issue is listed in the pink box you may need to contact the following organisations;
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Shelter
https://england.shelter.org.uk
0808 800 4444
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Liverpool Student Homes Housing Rights Advice Service
07970 247 209