Due to funding criteria, we may be unable to assist with certain enquiries (we do not fill in benefit forms and we can only deal with welfare rights matters for residents within the Liverpool City Council area). However, there are other agencies within the area that may be able to help:
Acorn is a community based union of working class people: tenants, workers, residents.
Acorn are a member-led organisation supporting & empowering low-income communities across the country to fight for a better life. Acorn believe that the economic and political set up in this country isn’t working for working class people so have set up ACORN to give people the power and representation they’re entitled to.
286 Scotland road, Liverpool L5 5AE
Benefits and Money Advice
For Tenants of: LMH SLH LHT Northwest Housing Pierhead Housing
0151 482 2475 To make an appointment or for other admin enquiries.
Liverpool City Council
Benefits Maximisation Team
0151 233 3009
Provides advice, guidance and assistance with the full range of welfare benefits.
Advice on Prescription
Citizens Advice Bureau in Partnership with the NHS
Referral via your GP surgery to the Citizens Advice Bureau
Liverpool Community Advice
2nd Floor, 1 Union Court, Cook Street, Liverpool L2 4SJ
0151 294 3041
Drop in Monday and Thursday 9 a.m. – 3 p.m.
Wirral Welfare Rights
Wirral Welfare Rights Unit, Conway Building, Conway Street, Birkenhead, CH41 6LA
0151 666 4570 lines open 9:30am-12:30am: Monday, Tuesday, Thursday and Friday
fax: 0151 666 4226 minicom: 0151 666 4571 in person by appointment only
Sefton Welfare Rights
Magdalen House, 30 Trinity Road, Bootle, Merseyside, L20 3NJ
Telephone Advice Line 0151 934 3660 Mon - Fri 10.00am-12.30pm
Advice sessions (appointments can be made by ringing the telephone advice line). Home visits can also be arranged for those unable to attend an advice session. An adviser is available to assist hospital in-patients. Contact can be made through a hospital social worker.
Huyton Citizens Advice Bureau
27 Cavendish Walk, Huyton, L36 9YG
0300 330 9008
Monday – Wednesday & Friday: 9am – 3pm
Thursday: Appointments and Money Advice Drop-In Only
Tuesday 10-12 Drop-in at Villages Housing, Stockbridge Village
Wavertree Citizens Advice Bureau
242 Picton Road, Liverpool, L15 4LP
0151 522 1400
Citizens Advice Telephone Advice Line (all areas)
0843 816 6252
The above information is subject to change, please contact the provider to ensure you can receive the appropriate help before accessing their services