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We have now closed for Christmas and New Year and will return on 4th January 2022. 


During this time we will not be accepting telephone calls or accessing messages or e-mails.

We wish everybody a safe, healthy and happy festive period.

If your enquiry is urgent you may be able to seek help from one of the organisations on

our other help/useful links page or as below.


Careline - Liverpool City Council 
Contact Us | Samaritans
Our free helpline - Shelter England
Contact Jobcentre Plus: Christmas and New Year opening - GOV.UK (
Liverpool Region Support Organisations Christmas/New Year Information
Household Support Fund
Mental Health Support 

The Liverpool Light -  181-185 London Road, Liverpool, L3 8JG. This out of hours service is run by trained mental health support staff and operates from 6pm to 1am / 7 days a week, providing a specialised referral service outside of GP and offers an alternative to an A&E department 


The Liverpool Mental health Crisis team is based in the Royal Hospital A&E department. You can turn up any time if you are in a mental health crisis, or call them on 0151 706 2000, and ask for the crisis team


The Samaritans, OPEN 24/7 – call 116 123


James’ Place, Liverpool  - a non-clinical initiative for suicide prevention based service, providing help to men in suicidal crisis.


PAPYRUS provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through their helpline, HOPELINEUK: 0800 068 4141



More info can be found here

My Story


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